Staff accounts & permissions

BlackMonk provides a comprehensive staff management system through which you can create staff accounts and assign custom-defined roles to your editorial staff. All staff accounts enjoy access to Staff Control Panel. And, the role assigned to a staff account determines the level of control enjoyed by the staff member. For example, editor events can publish, edit, delete or promote events, while contributing author can only publish articles. You can create roles and customize them in accordance to your editorial workflow.

Note : It is important to create roles before you start adding staff accounts. The permissions defined under a role can be modified at any time.

How to create role?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link and select Add New > Role
  • Next, enter Role Name and select permissions for one or more content sections
    Example
    Staff Reporter : May be allowed to publish/edit/delete articles, photos and videos
    Moderator : May be allowed to publish/edit/delete/promote business listings, classifieds and events
  • Finally, click Add to create the rol

How to create staff account?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link and select Add New > Staff
  • In the lightbox, enter name, email, password and select a role
  • Finally, click Create

How to promote user account to staff account?

You can promote user account to staff account. Promoted user can access the Staff Control Panel and make content contributions or help in managing the website based on the privileges given to them.

Here are the steps for promoting a user account:

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Scroll through the page and locate the account which you wish to promote. You can also search the required account by entering account name or email in the search field
  • Next, click and select Promote in the drop down menuIn the light box, select a Role and click Promote

How to reassign role to a staff member?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Scroll through the page to locate the staff account which is to be reassigned. You can also use the filter options to find the required staff account
  • Select desired role in the dropdown list. You’ll get a notification confirming reassignment of role

How to edit staff account?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Scroll through the page to locate the staff account which you wish to edit. You can also use the filter options or enter account name/email in the search field to find the required staff account
  • Next, click and make required edits in the lightbox
  • Click Update when you are done editing/li>

How to block a staff account?

Note: Blocking a staff account prevents the staff member from accessing the staff control panel.

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Scroll through the page to locate the staff account which you wish to block. You can also use the filter options or enter account name/email in the search field to find the required staff account
  • Next, click and select Inactive from dropdown menu. The staff account is now blocked

How to activate a blocked staff account?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Scroll through the page to locate the staff account which you wish to delete. You can also use the filter options to find the required staff account
  • Next, click and select Active from the dropdown menu. The blocked staff account is now activated

How to delete a staff account?

Note: When you delete a staff account all submissions made by the account are deleted.

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Scroll through the page to locate the staff account which you wish to delete. You can also use the filter options to find the required staff account
  • Next, click and in the lightbox select Permanently delete this user and all his content
  • Finally, click Ok to confirm deletion

How to edit a role (edit role permission)?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Roles are listed in the right hand panel. Hover on the role which you wish to edit and click
  • Change role name and permissions.
  • Finally, click Update

How to delete a role?

Note: When you delete a role, staff accounts assigned to that role lose all permissions. Please reassign roles to affected staff accounts after deleting a role

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Click Manage Staff link
  • Roles are listed in the right hand panel. Hover on the role which you wish to delete and click X and click Ok in the alert box. You’ll see a notification confirming the deletion of role

Moderating & managing articles

Users can contribute content to the articles section in form of news report, opinion piece, advertorial and press release. You can enable moderation for articles submitted/updated by users. Once you enable moderation, articles submitted/updated by users go into pending state and can be published/rejected by staff members.

Note: Articles can be updated by their respective authors and editorial staff.

How to enable/disable moderation on articles/PRs/Advertorials submitted by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Articles
  • Scroll down to Article Approval Settings and select/deselect required approval options. If you enable moderation, articles/PRs/advertorials submitted by users will remain in pending state unless approved by a staff member
  • Finally, click Save Changes

How to enable/disable email notification for articles/PRs/advertorials added/updated by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Articles
  • Scroll down to Automatic Email Notifications – select/deselect required notifications settings and enter the email address on which you wish to receive notifications
  • Finally, click Save Changes

How to moderate articles/PRs/advertorials added/updated by users?

  • Login to your website’s Staff Control Panel and switch to Articles tab
  • Click Pending to view all pending articles, and click on an article title to review its content. You can also check Notifications to track content awaiting approval
  • If you need to make changes to the article click Edit and make necessary modifications
  • If the article doesn’t require editing, then go back to previous page
  • Click Update and select Publish or Reject from the dropdown menu

How to Un-publish articles?

  • Login to your website’s Staff Control Panel and switch to Articles tab
  • Click to view all published articles
  • Locate the article which you wish to un-publish – click Update and select Blocked from the dropdown menu

Note: Blocked articles are not removed from the system, they are tagged as Blocked and can be viewed by staff members.

How to delete articles?

  • Login to your website’s Staff Control Panel and switch to Articles tab
  • Locate the article which you wish to delete (use filter/search options for easy look-up) and click
  • An alert box comes-up, click Ok to confirm deletion

Note: Articles once deleted are lost forever.

How to look-up articles in Staff Control Panel?

BlackMonk provides a series of filter/search options, which allow you to filter articles by their status (e.g. published, pending, rejected etc.)

Displays pending Articles
Displays all published Articles
Displays all scheduled Articles
Displays all rejected Articles
Displays all Drafted Articles
Displays all blocked Articles
Displays all Sponsored Articles
Displays all Non-Featured Articles
Displays Articles posted by Me
Displays Articles Posted by Others

Moderating & managing business directory

Users can add/update business listings. You can enable moderation for business listings added/updated by users. Once you enable moderation, business listings added/updated by users go into pending state and can be published/rejected by staff members.

Note: Business listings can be updated by their respective authors and editorial staff.

How to enable/disable moderation for business listings added by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Business
  • Locate the article which you wish to delete (use filter/search options for easy look-up) and click
  • Finally, click Save Changes

How to enable/disable email notification for business listings added/updated by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Business
  • Scroll down to Automatic Email Notifications – select/deselect required notifications settings and enter the email address on which you wish to receive notifications
  • Finally, click Save Changes

How to moderate business listings added/updated by users?

  • Login to your website’s Staff Control Panel and switch to Business tab
  • Click to view all pending business listings, and click on a business listing’s title to review its content. You can also check Notifications to track content awaiting approval
  • If you need to make changes to the business listings click Edit and make necessary modifications
  • If the business listings doesn’t require editing, then go back to previous page
  • Click and select Publish or Reject from the dropdown menu

How to Un-publish business listings?

  • Login to your website’s Staff Control Panel and switch to Business tab
  • Click to view all published business listings
  • Locate the business listing which you wish to un-publish – click and select Blocked from the dropdown menu

Note: Blocked business listings are not removed from the system, they are tagged as Blocked and can be viewed by staff members.

How to delete business listings?

  • Login to your website’s Staff Control Panel and switch to Business tab
  • Locate the business listings which you wish to delete (use filter/search options for easy look-up) and click
  • An alert box comes-up, click Ok to confirm deletion

Note: Business listings once deleted are lost forever.

How to look-up business listings in Staff Control Panel?

BlackMonk provides a series of filter/search options, which allow you to filter business listings by their status (e.g. published, pending, rejected etc.)

Displays pending business listings
Displays all published business listings
Displays all rejected business listings
Displays all blocked business listings
Displays all featured business listings
Displays all sponsored business listings
Displays all free business listings

Moderating & managing classifieds

Users can create/update classifieds ads. You can enable moderation for classifieds ads submitted/updated by users. Once you enable moderation, classifieds ads submitted/updated by users go into pending state and can be published/rejected by staff members.

Note: Classifieds can be updated by their respective authors and editorial staff.

How to enable/disable moderation for classifieds submitted by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Classifieds
  • Scroll down to Classified Approval Settings and select/deselect required approval options. If you enable moderation, classifieds ads added by users will remain in pending state unless approved by a staff member
  • Finally, click Save Changes

How to enable/disable email notification for classifieds added/updated by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Classifieds
  • Scroll down to Automatic Email Notifications – select/deselect required notifications settings and enter the email address on which you wish to receive notifications
  • Finally, click Save Changes

How to moderate classifieds ads added/updated by users?

  • Login to your website’s Staff Control Panel and switch to Classifieds tab
  • Click to view all pending classifieds ads, and click on a classifieds title to review its content. You can also check Notifications to track content awaiting approval
  • If you need to make changes to the classifieds click Edit and make necessary modifications
  • If the listing doesn’t require editing, then go back to previous page
  • Click and select Publish or Reject from the dropdown menu

How to Un-publish classifieds ads?

  • Login to your website’s Staff Control Panel and switch to Classifieds tab
  • Click to view all published classifieds ads
  • Locate the listing which you wish to un-publish – click and select Blocked from the dropdown menu

Note: Blocked classifieds ads are not removed from the system, they are tagged as Blocked and can be viewed by staff members.

How to delete classifieds ads?

  • Login to your website’s Staff Control Panel and switch to Classifieds tab
  • Locate the listing which you wish to delete (use filter/search options for easy look-up) and click
  • An alert box comes-up, click Ok to confirm deletion

Note: Classifieds ads once deleted are lost forever.

How to look-up classifieds ads in Staff Control Panel?

BlackMonk provides a series of filter/search options, which allow you to filter classifieds ads by their status (e.g. published, pending, rejected etc.)

Displays pending classifieds
Displays all published classifieds
Displays all rejected classifieds
Displays all blocked classifieds
Displays all featured classifieds
Displays all sponsored classifieds
Displays all free classifieds

Moderating & managing events

Users can create/update events. You can enable moderation for events submitted/updated by users. Once you enable moderation, events submitted/updated by users go into pending state and can be published/rejected by staff members.

Note: Events can be updated by their respective authors and editorial staff.

How to enable/disable moderation for events added by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Events
  • Scroll down to Event Approval Settings and select/deselect required approval options. If you enable moderation, events added by users will remain in pending state unless approved by a staff member
  • Finally, click Save Changes

How to enable/disable email notification for events added/updated by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Events
  • Scroll down to Automatic Email Notifications – select/deselect required notifications settings and enter the email address on which you wish to receive notifications
  • Finally, click Save Changes

How to moderate events added/updated by users?

  • Login to your website’s Staff Control Panel and switch to Events tab
  • Click to view all pending events, and click on an event title to review its content. You can also check Notifications to track content awaiting approval
  • If you need to make changes to the event click Edit and make necessary modifications
  • If the event doesn’t require editing, then go back to previous page
  • Click and select Publish or Reject from the dropdown menu

How to Un-publish events?

  • Login to your website’s Staff Control Panel and switch to Events tab
  • Click to view all published events
  • Locate the events listing which you wish to un-publish – click and select Blocked from the dropdown menu

Note: Blocked events are not removed from the system, they are tagged as Blocked and can be viewed by staff members.

How to delete events?

  • Login to your website’s Staff Control Panel and switch to Events tab
  • Locate the event which you wish to delete (use filter/search options for easy look-up) and click
  • An alert box comes-up, click Ok to confirm deletion

Note: Events once deleted are lost forever.

How to look-up events in Staff Control Panel?

BlackMonk provides a series of filter/search options, which allow you to filter events by their status (e.g. published, pending, rejected etc.)

Displays pending events
Displays all published events
Displays all rejected events
Displays all blocked events
Displays all expired events
Displays all featured events
Displays all sponsored events
Displays all free events

Moderating & managing photo gallery

Users can add/update photo galleries. You can enable moderation for photo gallery added/updated by users. Once you enable moderation, photo gallery added/updated by users go into pending state and can be published/rejected by staff members.

Note: Photo gallery can be updated by their respective authors and editorial staff.

How to enable/disable moderation for photo galleries added by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Photos
  • Scroll down to Gallery Approval Settings and select/deselect required approval options. If you enable moderation, photo gallery added by users will remain in pending state unless approved by a staff member
  • Finally, click Save Changes

How to enable/disable email notification for photo galleries added/updated by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Photos
  • Scroll down to Automatic Email Notifications – select/deselect required notifications settings and enter the email address on which you wish to receive notifications
  • Finally, click Save Changes

How to moderate events added/updated by users?

  • Login to your website’s Staff Control Panel and switch to Photos tab
  • Click to view all pending photo galleries, and click on a gallery title to review its content. You can also check Notifications to track content awaiting approval
  • If you need to make changes to the photo click Edit and make necessary modifications
  • If the photo doesn’t require editing, then go back to previous page
  • Click and select Publish or Reject from the dropdown menu

How to Un-publish photo galleries?

  • Login to your website’s Staff Control Panel and switch to Photos tab
  • Click to view all published photo gallery
  • Locate the gallery which you wish to un-publish – click and select Blocked from the dropdown menu

Note: Blocked photo galleries are not removed from the system, they are tagged as Blocked and can be viewed by staff members.

How to delete photo galleries?

  • Login to your website’s Staff Control Panel and switch to Photos tab
  • Locate the photo which you wish to delete (use filter/search options for easy look-up) and click
  • An alert box comes-up, click Ok to confirm deletion

Note: Photo galleries once deleted are lost forever.

How to look-up photo galleries in Staff Control Panel?

BlackMonk provides a series of filter/search options, which allow you to filter photo gallery by their status (e.g. published, pending, rejected etc.)

Displays pending galleries
Displays all published galleries
Displays all rejected galleries
Displays all blocked galleries
Displays all featured galleries
Displays all non-featured galleries

Moderating & managing video gallery

Users can add videos to the online video gallery. You can enable moderation for videos added by users. Once you enable moderation, videos added by users go into pending state and can be published/rejected by staff members.

How to enable/disable moderation for videos added by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Videos
  • Scroll down to Video Approval Settings and select/deselect required approval options. If you enable moderation, videos added by users will remain in pending state unless approved by a staff member
  • Finally, click Save Changes

How to enable/disable email notification for videos added by users?

  • Login to your website’s Admin Control Panel (if you are already logged in switch to Dashboard tab) and click Videos
  • Scroll down to Automatic Email Notifications – select/deselect required notifications settings and enter the email address on which you wish to receive notifications
  • Finally, click Save Changes

How to moderate videos added by users?

  • Login to your website’s Staff Control Panel and switch to Videos tab
  • Click to view all pending videos. You can also check Notifications to track content awaiting approval
  • Click and select Publish or Reject from the dropdown menu

How to Un-publish videos?

  • Login to your website’s Staff Control Panel and switch to Videos tab
  • Click and select Blocked from the dropdown menu
  • Locate the video listing which you wish to un-publish – click and select Blocked from the dropdown menu

Note: Blocked videos are not removed from the system, they are tagged as Blocked and can be viewed by staff members.

How to delete videos?

  • Login to your website’s Staff Control Panel and switch to Videos tab
  • Locate the video which you wish to delete (use filter/search options for easy look-up) and click
  • An alert box comes-up, click Ok to confirm deletion

Note: Videos once deleted are lost forever.

How to look-up videos in Staff Control Panel?

BlackMonk provides a series of filter/search options, which allow you to filter videos by their status (e.g. published, pending, rejected etc.)

Displays pending videos
Displays all published videos
Displays all blocked videos
Displays all featured videos
Displays all non-featured videos

Moderating & managing user accounts

Your BlackMonk website allows users to post comments/reviews on content pages, participate in discussions/contests and add content to various sections of the website including articles, photo/video gallery, classifieds etc. In order to enjoy these privileges, users need to create an account on your website or sign in using their Google, facebook, twitter or LinkedIn account.

BlackMonk allows you to manage and moderate user accounts of all registered users including the ones who have opted to sign in through Google, facebook, twitter or LinkedIn. You can easily view, edit or block user account (to prevent spam). If you are moving your website from another web publishing system to BlackMonk, you can import user accounts using the bulk CSV import option.

Note: In order to allow users to login using Google, facebook, twitter or LinkedIn accounts you must enable social sign in. For more information on this refer Social sign in options. User accounts can only be managed by webmaster/site admin.

How to create user account?

You can create new user account from the backend and invite users to contribute content and participate in discussions/contests.

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Next, click Add User
  • In the lightbox, enter name, email and password
  • Finally, click Create
  • Send invite to user via email specifying the login credentials i.e. email/password

How to block a user account?

You may be required to block a user account in order to prevent spam/abuse or any other form of unacceptable activity.

Here’s how you can prevent a registered user from signing in to your website:

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Scroll through the page and locate the account which needs to be blocked. You can also search for required account by entering account name or email in the search field
  • Next, click and select Inactive from dropdown menu. The user account is now blocked

How to activate a blocked user account?

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Scroll through the page and locate the account which needs to be activated. You can also search for required account by entering account name or email in the search field
  • Next, click and select Active from the dropdown menu. The blocked user account is now activated

How to edit/update user account?

Note: You can update basic user account details such as name and email. However, user profile can only be edited/updated by the user.

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Scroll through the page and locate the account which needs to be edited. You can also search the required account by entering account name or email in the search field
  • Next, click and in the light box update name/email field. Finally, click Update

How to import user accounts into your BlackMonk website?

If you are migrating your website from another publishing system to BlackMonk, you can easily migrate user accounts to BlackMonk. Once user accounts are imported, users will be able to sign in to your BlackMonk website using their existing credentials.

Note: When you import user accounts into BlackMonk – user profile, submissions, comments, posts etc are not imported. Also, social sign in may not work with imported user accounts.

You can import user accounts from a third party publishing system/database by using the bulk upload via CSV option. Please ensure that your CSV file is consistent with the prescribed format.

Prescribed CSV format for importing user accounts – click here to download

Here are the steps for importing user accounts in CSV format:

  • Login to your website’s Admin Control Panel
  • Switch to User Management tab and click
  • Next, click Choose and select a CSV file
  • Finally, click Save to upload CSV file and initiate import of user accounts

How to promote your loyal users and allow them to moderate/manage your website?

You can promote selected users and allow them to play an active role in managing your website. Promoted users can access the Staff Control Panel and make content contributions or help in managing the website based on the privileges given to them.

Here are the steps for promoting a user account:

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Scroll through the page and locate the account which you wish to promote. You can also search the required account by entering account name or email in the search field
  • Next, click and select Promote in the drop down menuIn the light box, select a Role and click Promote

Note: To know more about roles and how they are defined refer Staff accounts & permissions

How to delete a user account?

Note: When you delete a user account all comments, posts and submissions made by the account are deleted.

  • Login to your website’s Admin Control Panel and switch to User Management tab
  • Scroll through the page and locate the account which you wish to delete. You can also search the required account by entering account name or email in the search field
  • Click and in the lightbox select Permanently delete this user and all his content
  • Finally, click Ok to confirm deletion

Can't find what you're looking for?

Our BlackMonk Specialist will respond to you

Open a Ticket